Return Policy

Return Policy

If you are not satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund. Please contact us at houseofcorvuss@gmail.com for the return address. Please note that the customer is responsible for return shipping costs and labels, unless the product is damaged or an incorrect item was received.

Conditions for Returns

· All items must be returned in the same condition in which they were received — unworn, unwashed and unaltered, with all tags still attached.
· Items must be returned with their original packaging.
· Proof of purchase is required for all returns.

Damaged or Defective Products

· We recommend inspecting all items upon delivery for any defects.
· If your item arrives damaged or defective, please contact us immediately at houseofcorvuss@gmail.com, including photos.
· Damaged or defective items will be replaced free of charge, and you will not be responsible for return shipping costs.

How to Return an Item

· If an item isn't right or you've changed your mind, start a return by emailing houseofcorvuss@gmail.com.
· We'll provide you with the return address.
· The customer is responsible for return shipping costs and obtaining the return label.
· To be eligible, the item must be unused, in the same condition as received, and in its original packaging with tags attached.

Refunds

· Once your return is received and inspected, we'll email you to confirm we've received it and whether your refund has been approved.
· If approved, your refund will be processed to your original payment method within 14 days.

Late or Missing Refunds

If you haven't received your refund yet:
· First, check your bank account again.
· Then contact your payment provider — it may take some time for the refund to be officially posted.
· Finally, check with your bank, as processing times vary.

If you've done all of this and still haven't received your refund, please contact us at houseofcorvuss@gmail.com.

Exchanges

We do not offer direct exchanges. If you'd like a different item, please return the original and place a new order. Return shipping costs are the customer's responsibility unless the item is faulty.