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Ex: Shipping and return policies, size guides, and other common questions.
When can I expect my order?
We process most orders within 1-2 business days (Monday to Friday). Once dispatched, the average delivery time is 1-3 business days within Ireland and the UK. You'll receive tracking details as soon as your order is on its way.
Local pickup is available in Ireland — just choose it at checkout and we'll be in touch to arrange a time.
How much is shipping?
Shipping is free within Ireland and the UK. For orders outside Ireland and the UK, shipping is calculated at checkout.
How can I pay for my order?
We offer secure checkout with the following payment methods:
· Visa
· Mastercard
· Maestro
· American Express
· Google Pay
· Apple Pay
· PayPal
What if my order arrives damaged or incorrect?
If your order arrives damaged or you receive the wrong item, please contact us at houseofcorvuss@gmail.com as soon as possible. Include photos of the damage or incorrect item with your message, and don't return anything before sending them. We'll review your claim and, once approved, replace the item free of charge.
What if the item isn't right or I've changed my mind?
Please contact us at houseofcorvuss@gmail.com within 30 days of receiving your order. We'll work with you to find the best solution. If a return is needed, you'll cover the return shipping unless the item is faulty or was sent in error. Items should be unused, in their original condition, with any tags attached.
Can I exchange my order?
We don't offer direct exchanges. If you'd like a different item, simply return the original and place a new order. Return shipping is your responsibility unless the item is faulty.
Contact
Email: houseofcorvuss@gmail.com
Phone: +353 87 433 2918
Customer Service Opening Hours
Monday – Friday: 09:00 – 18:00
Saturday: 10:00 – 16:00
Sunday: 10:00 – 14:00
We aim to respond within 24 hours.
